Privacy Policy

Last updated: September 9, 2026

Termas Inc. (“Termas Designs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, submit a form, purchase a service, or work with us.

By using our website and services, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect information you provide directly as well as certain information collected automatically through our website.

Information you provide may include:

  • Name and email address
  • Phone number, if provided
  • Company, studio, or game name
  • Project information and questionnaire responses
  • Messages, feedback, and revision requests
  • Files, references, and other materials submitted for a project
  • Billing and transaction information

Information collected automatically may include:

  • IP address
  • Browser and device information
  • Approximate location
  • Pages viewed and website interactions
  • Referral source
  • Cookies and analytics data

2. How We Use Your Information

We may use your information to:

  • Provide our design and branding services
  • Process and manage orders
  • Communicate about projects, revisions, and updates
  • Respond to inquiries
  • Send order confirmations and service-related communications
  • Process and verify payments
  • Improve our website and services
  • Measure website and advertising performance
  • Prevent fraud or abuse
  • Maintain business, accounting, and legal records
  • Send marketing communications where you have consented or where otherwise permitted by law

3. Payments

Payments may be processed through third-party payment providers such as Stripe.

Payment information is processed securely by the payment provider. Termas Designs does not directly store your complete payment card details.

Payment providers may process information such as your name, email address, billing information, transaction details, and payment information according to their own privacy policies.

4. Cookies and Tracking

We may use cookies and similar technologies to operate and improve our website, understand visitor behavior, and measure advertising performance.

These technologies may include services such as:

  • Google Analytics
  • Meta Pixel and Meta advertising tools
  • Google advertising or conversion tracking
  • Other analytics and marketing technologies

These services may collect information about your device, website activity, referral source, advertisements viewed or clicked, and interactions with our website.

Where required by applicable law, you may be provided with options to manage your consent to non-essential cookies or tracking technologies.

You may also manage cookies through your browser settings.

5. Sharing and Disclosure

We do not sell or rent your personal information.

We may share information with trusted service providers where necessary to operate our business, including providers involved in:

  • Website hosting
  • Payment processing
  • Email and communications
  • Analytics
  • Advertising
  • Cloud storage
  • Accounting
  • Business automation

We may also disclose information where required by law or where reasonably necessary to protect our legal rights, clients, or business.

6. International Processing

Some of the service providers we use may process or store information outside Canada, including in the United States or other jurisdictions.

When information is processed outside Canada, it may become subject to the laws of the jurisdiction where it is stored or processed.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services and meet business, legal, accounting, tax, support, and dispute-resolution requirements.

Project information and completed project records may be retained for ongoing support, recordkeeping, portfolio administration, and legal purposes.

Information that is no longer required may be deleted, destroyed, or anonymized where appropriate.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion where applicable
  • Withdraw certain consent
  • Opt out of marketing communications
  • Ask how your information is being used or shared

To make a privacy request, contact us using the information below.

9. Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

10. Children's Privacy

Our professional services are not intended for children.

We do not knowingly collect personal information from children where parental or legal consent would be required.

11. Third-Party Services

Our website may contain links to or use services operated by third parties.

Their collection and use of personal information are governed by their own privacy policies. Termas Designs is not responsible for the privacy practices of third-party websites or services.

12. Changes to This Privacy Policy

Termas Designs may update this Privacy Policy from time to time.

Changes will be published on this page with an updated Last updated date.

13. Contact

For questions, concerns, or requests regarding your privacy, contact:

Termas Inc.
Canada


Privacy contact: Etienne Giroux-Paquet
Email: etiennegp@termasdesigns.com